CarFai Cookie Policy (web)
Effective date: 2026-05-20
This Cookie Policy explains how CarFai ("CarFai", "we") uses cookies and similar technologies on the CarFai marketing website (carfai.app).
What are cookies
Cookies are small text files placed on your device by websites you visit. They are used to make websites work, improve user experience, and provide information to website owners.
Similar technologies covered by this Policy include:
- Local storage / sessionStorage (browser-side data)
- Web beacons / pixel tags
- Server-side session identifiers
What we use cookies for
CarFai's marketing website uses cookies in these categories:
1. Strictly necessary
These cookies are essential for the site to function. They cannot be disabled.
| Cookie | Purpose | Retention |
|---|---|---|
carfai_session | Maintains your session on /contact form submission, /support portal | Session-only (deleted when you close the browser) |
| Cloudflare / hosting CDN cookies | Distributed-denial-of-service protection, region-routing | Up to 30 days |
2. Analytics (subject to consent)
These cookies help us understand how visitors use the marketing site. We will request your consent before setting them.
| Cookie | Purpose | Retention |
|---|---|---|
PostHog ph_* cookies | Anonymous page-view analytics, conversion tracking on the /pricing → /signup funnel | Up to 90 days |
3. Functional preferences (subject to consent)
| Cookie | Purpose | Retention |
|---|---|---|
carfai_locale | Remembers your language preference (en, fr, es, ar) | 1 year |
carfai_consent | Remembers your cookie consent choices | 1 year |
4. NOT used
We do not use:
- Third-party advertising cookies (no Google Ads, Facebook Pixel, etc.)
- Cross-site tracking cookies
- Behavioral profiling for advertising
Your choices
When you first visit carfai.app, a cookie consent banner asks for your preference. You can:
- Accept all — strictly necessary + analytics + functional
- Reject non-essential — strictly necessary only
- Customize — pick categories individually
You can change your preferences any time at https://carfai.app/cookies/preferences (link in the footer).
You can also block or delete cookies via your browser settings:
Blocking strictly-necessary cookies will prevent some site features (contact form, support portal) from working. We won't track you for blocking them.
Mobile app
The CarFai mobile application (iOS + Android) does NOT use cookies. The app uses platform-native secure storage for authentication tokens and user preferences:
- iOS: Keychain (via
@react-native-async-storage/async-storage) - Android: encrypted AsyncStorage
These are NOT cookies and are governed by the Privacy Policy, not this Policy.
Updates
We may update this Policy. Material changes will be notified via the cookie consent banner re-prompt. The "Effective date" at the top reflects the most recent revision.
Contact
- General privacy: [email protected]
- Postal:
CarFai, address available on request via [email protected]
Revision history
| Version | Date | Notes |
|---|---|---|
| v1 | 2026-05-20 | Initial publication. |